Our History/Mission

Coastal Animal Referral Emergency is locally owned by Dr. Melissa Krause, an independent emergency veterinarian.

Our mission is to provide excellent care to your pets by ensuring our staff has a great place to work while doing so. We promote a better work-life balance for veterinary professionals to avoid well known burn-out. Approximately half of all veterinary technicians burn out of the profession within their first five years. We are excited to bring this emergency, urgent care, and advanced imaging practice to the Williamsburg community. We are available for urgent care and emergencies from 8am-8pm. We provide extended hours for our most critical patients who require hospitalization or imaging with licensed staffing 24 hours a day, 7 days a week.

We offer appointments for urgent care/diagnostic drop offs, to help with excessive strain on the veterinary community as a whole. Our focus is to be an extension of services, not a replacement for your pet's primary veterinarian.

Our Team

Our team is focused on positivity. We are humble and kind to each other and the community.

We are an experienced group of intern-trained emergency veterinarians, as well as support staff, working to establish a great relationship with our clients while providing exceptional care to our patients.

Our licensed staff will be onsite (24/7) to care for emergencies, perform advanced diagnostics, and care for hospitalized patients.

For career opportunities, contact us at careers@care199.com

Locally Owned

We are locally owned by Dr. Melissa Krause. Dr. Krause is a 2012 graduate of Western College of Veterinary Medicine in California and a Seaford native. She has completed an emergency critical care internship with advanced training in CT and endoscopy, as well has continued to advance her skill-set in ultrasound, advanced imaging, and critical care experience over the years. Dr. Krause is currently working on her ABVP diplomate status in Canine Feline Medicine to provide an additional level of knowledge and care to the community. Anticipated diplomate status completion Fall 2022.

Our Charitable Fund

Emergency Paw It Forward is a 501c3. This non profit organization, started by emergency veterinarians, provides short term funding arrangements for specific cases that need financial support at an emergent time. Our goal is to give a “hand up” not a “hand out”. All funding is subject to specific requirements and not all patients will qualify.
We accept donations via PayPal: https://www.paypal.com/donate/?hosted_button_id=4W4JVQYSUWMVC.
Donations are tax deductible based on charitable status.

Privacy Notice

This privacy notice discloses the privacy practices for (care199.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:
1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials,
new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
If you feel that we are not abiding by this privacy policy, you should contact us immediately
via telephone at (757) 703-0199 or via info@care199.com.

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